During October, I visited Bengaluru for the first ITAM Forum India chapter meeting. It’s the first time I’ve been to India for 10 years. I first visited back in 2014 when I was presenting SAM and ITAM related topics at an itSMF conference.
Welcome Kelly Yip!
We’re thrilled to welcome Kelly Yip to the ITAM Forum team! Kelly has more than 13 years of ITAM experience. She started her career at Microsoft (within the SAM team) before moving to Flexera. and then, joining us. And how lucky are we! She’s only been with us for a few weeks, but she’s already making valuable contributions to our LISA course content and thought-leadership projects.
AI, AI and More AI
What excites Kelly about ITAM’s future? You guessed it: AI.
HAM – the comeback king!
Hardware Asset Management (HAM) has been patiently waiting for the spotlight while SAM and FinOps have taken centre stage. However, with the pandemic, we started to see a revival in HAM as IT assets were distributed all around the globe. HAM is continuing to make a comeback thanks to two driving forces: the expanding scope of HAM and the digital employee experience.
We recently hosted a “HAM – the comeback king!” webinar with a panel of experts to learn how to reignite hardware asset management within organisations. Hosted by AJ Witt, we heard from:
- Anne Watson: ITAM Solutions Architect, SHI International Corp.
- Clint Lange: Director of Solutions Engineering, Iron Mountain
- Michael Smith: Principal Product Manager for Hardware Asset Management, ServiceNow
ITAM Forum Acquires The ITAM Review and LISA
By: Martin Thompson, Founder of the ITAM Forum
Today is a milestone for the ITAM industry and profession. The ITAM Forum has acquired the ITAM Review and LISA. Together, we’ll be able to create a strong, engaged, and passionate world-wide ITAM community that drives ITAM adoption and maturity. We’ll also help to shape and redefine ITAM for the future.
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ROI & Reporting
Gaining investment for ITAM is essential, but delivering business value is equally as crucial. But, how do you deliver business value if you can’t secure investment? Once you have some level of buy-in for ITAM, no matter how small or big, or how mature (or immature) your ITAM practice is, demonstrating ROI is paramount to maintaining and growing your ITAM team and its strategic value.
We recently hosted a ITAM ROI & Reporting webinar with a panel of experts to get their tips on how to best report on ITAM ROI. Joining us were:
- Jonas Jasinskas: Global Service Design Lead, Software Sourcing & Portfolio Management, SoftwareOne
- Juliana Beauvais: Director, Product Marketing for IT and Enterprise Asset Management, ServiceNow
- Russ Eicholtz: ITAM Principal Consultant, SHI International Corp.
Introducing our new Trustee Board Chair and Vice Chair
We’re thrilled to announce the new Chair and Vice Chair of the ITAM Forum Trustee Board – Ron Brill and Salomé Keet.
Ron has served as an ITAM Forum Trustee since the very beginning and until now, served as the Board’s Vice Chair. He follows Melody Ayeli who is stepping down at the end of her 3-year term. Positions on our Board become available every year.
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AI + ITAM
In the rapidly changing technological environment of today, AI has emerged as a hot topic in ITAM. The burning question on everyone’s mind is: Could AI be a game-changer for ITAM?
We recently hosted a “AI + ITAM” webinar where experts shared insights about AI’s potential and its challenges for ITAM. Hosted by the ITAM Review’s Rich Gibbons, we heard from:
- Anne Watson, ITAM Solutions Architect, SHI
- Christopher Brune, Executive Research & Innovation Manager, USU Solutions
- Rohit Lobo, Product Management, ServiceNow
- Steven McQuade, Senior Product Manager, Iron Mountain
- Steve Tait, Chief Technology Officer, Snow Software
2023 Year in Review
What a year 2023 has been for the ITAM Forum! We grew in numbers and activities, and we achieved one of our key objectives: To create – and be a caretaker of – the world’s first ISO/IEC 19770-1 certification scheme.
You’ll find more details about this below along with a highlight of some of our other 2023 achievements.
First things first. We couldn’t have done any of this without you, the global ITAM community. Thank you!
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