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The ITAM Forum announces ISO/IEC 19770-1 Certification Patron Program

Swindon, UK, 21st March 2023: Less than one month after launching the world’s first ISO/IEC 19770-1 certification scheme for IT asset management, the ITAM Forum today announces a new program to help end-user organizations achieve ISO ITAM certification.

The ISO/IEC 19770-1 Certification Patron program showcases ITAM managed service providers best qualified to help organisations achieve ISO/IEC 19770-1 certification. The ITAM Forum has assessed each Certification Patron against set criteria, and these Patrons must also gain ISO/IEC 19770-1 certification – if they haven’t already – so they have first-hand knowledge of, and experience with, the certification process.

The first Certification Patrons:
Softline Group Northern Europe

Martin Thompson, founder of the ITAM Forum, comments, “These organisations are champions of change within the ITAM industry and have demonstrated their commitment to the highest ITAM quality of standards.

Following the launch of the ISO/IEC 19770-1 certification just last month, we are seeing strong interest from companies wishing to gain certification. But, choosing an ITAM company to partner with is never easy. The Certifications Patrons scheme takes much of the risk and guess work out of this process. End-user organizations can now be assured that if they choose a Certification Patron, they will be choosing an ITAM services company that has met our strict criteria and fully understands ISO/IEC 19770-1 and the certification process.”

About the ISO/IEC 19770-1 certification scheme

Similar to other international standards for management systems (ISO 27001 and 9001), ISO/IEC 19770-1 specifies the requirements for an IT asset management system – the people, processes, and technology necessary to manage IT assets throughout the lifecycle. Prior to the launch of the ITAM Forum’s certification scheme, organizations could not demonstrate the quality of their ITAM practices in a consistent, uniform and globally accepted way.

To find out about the ISO/IEC 19770-1 certification scheme, visit the ITAM Forum’s Knowledge Base. To find out about Certification Patrons, via the ITAM Forum’s Patron webpage.

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Meet an ISO/IEC 19770-1 auditor

In February 2023, Brand Compliance, in collaboration with ITAM Forum, issued the world’s first, two certificates for ISO/IEC 19770-1. This is a management system standard that focuses on the management of IT assets. The standard offers an overview of the different categories of IT assets and views these categories in a process-based way.

Meet Yorick

Yorick Heijink is the Lead Auditor at Brand Compliance for ISO/IEC 19770-1, 9001 and 27001. Prior to becoming a certification auditor, Yorick was a Product Manager and Project Manager within the IT services and consulting sector.
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The ITAM Forum Launches the World’s First ISO 19770-1 Certification Scheme

Softline Group Northern Europe and HDI Group become the first two organizations certified

Swindon, UK, 22nd February 2023: The ITAM Forum today announced the launch of the world’s first ISO/IEC 19770-1 certification scheme for IT asset management and celebrates the first two organizations to ever receive certification – Softline Group Northern Europe and HDI Group.
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How to maximize stakeholder engagement

In our latest member-only webinar, our panel of ITAM experts focused on ITAM Power Skills, those soft skills ITAMers need to master to successfully elevate ITAM’s role and contribution within an organisation. The conversation largely focused on the ever-present challenge of stakeholder engagement. We explored angles such as:

  • building relationships with key stakeholders
  • influencing others
  • speaking effectively with the C-suite
  • translating ITAM speak into business speak
  • unearthing ITAM opportunities

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What do your stakeholders want?

This guest blog is from Shadi Khoshab – Global Director, ITAM and Software Sourcing Services – SoftwareOne

Who are my stakeholders?

As the ITAM professional within your organization, your success and impact depends on your relationship with different stakeholders. The most important groups you should be working with span from C-level functions (CIO, CFO, CPO, CSO) to procurement/sourcing teams, legal (internal or external), business owners, and technical staff (database administrators, infrastructure/virtualization managers, public cloud managers, application owners).
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Thank you to the global ITAM community!

Who would have thought that when the ITAM Forum launched back in 2020, so much would be achieved within just two years! Much of this success is down to all of you, the global ITAM community. Thank you!

2022 has been a tremendous year for us, but we’re gearing up for 2023 to be even better with the introduction of the world’s first, globally-recognised and accepted ISO/IEC 19770-1 certification scheme. More information about the scheme is below, but we’d first like to shout about some of our other 2022 achievements. None of these would have been possible if it wasn’t for you…our members, trustees and patrons…and the world-wide ITAM community.
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How are you reimagining ITAM?

The ITAM Review and Snow Software (two ITAM Forum Patrons) just launched an ‘ITAM Reimagined’ podcast series, featuring four ITAM industry leaders:

  • Beth Kaminski – IT Asset Program Manager; Dart Container
  • David Mackenzie – Head of Service, Asset & Configuration Management; Giganet
  • Rick Sheffer – Global Head of Enterprise Asset Management; Wolters Kluwer
  • Brandon Smeets – Team Lead ICS User Services; Canon Production Printing

Not only are success strategies shared, but also discussed is how ITAM can be ‘reimagined’ into a strategic business partner position.
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