ROI & Reporting

January 31, 2024

Gaining investment for ITAM is essential, but delivering business value is equally as crucial. But, how do you deliver business value if you can’t secure investment? Once you have some level of buy-in for ITAM, no matter how small or big, or how mature (or immature) your ITAM practice is, demonstrating ROI is paramount to maintaining and growing your ITAM team and its strategic value.

We recently hosted a ITAM ROI & Reporting webinar with a panel of experts to get their tips on how to best report on ITAM ROI. Joining us were:

  • Jonas Jasinskas: Global Service Design Lead, Software Sourcing & Portfolio Management, SoftwareOne
  • Juliana Beauvais: Director, Product Marketing for IT and Enterprise Asset Management, ServiceNow
  • Russ Eicholtz: ITAM Principal Consultant, SHI International Corp.

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January 12, 2024

In the rapidly changing technological environment of today, AI has emerged as a hot topic in ITAM. The burning question on everyone’s mind is: Could AI be a game-changer for ITAM?

We recently hosted a “AI + ITAM” webinar where experts shared insights about AI’s potential and its challenges for ITAM. Hosted by the ITAM Review’s Rich Gibbons, we heard from:

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2023 Year in Review

December 21, 2023

What a year 2023 has been for the ITAM Forum! We grew in numbers and activities, and we achieved one of our key objectives: To create – and be a caretaker of – the world’s first ISO/IEC 19770-1 certification scheme.

You’ll find more details about this below along with a highlight of some of our other 2023 achievements.

First things first. We couldn’t have done any of this without you, the global ITAM community. Thank you!

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The Dutch Police gains ISO/IEC 19770-1 certification

December 20, 2023

We’re thrilled for the Dutch Police, which today, became the world’s first public sector organisation to gain ISO/IEC 19770-1 certification! It received its certificate today from Brand Compliance, the certification scheme auditor, after successfully meeting all requirements.

The Dutch Police’s Marc Goedhart, Audit Coordinator, and John Haenen, Software Asset Consultant, lead the project with support from Rosalie Kramer,  IT-Sector Head.

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6 Collaborative Use Cases for FinOps and ITAM Teams

November 20, 2023

Author: Hayley Salyar from Snow Software (an ITAM Forum Patron)

This blog first appeared here on the Snow Software website.

Managing costs and resources efficiently has become paramount for organisations seeking to maintain competitiveness. Financial Operations (FinOps) and IT Asset Management are two distinct but interconnected fields that play a vital role in optimising costs and resources. This blog discusses crucial use cases, demonstrating how FinOps and ITAM collaboration can lead to streamlined processes and enhanced cost management.

These use cases are from the framework the FinOps Foundation established on how ITAM intersects with FinOps capabilities.

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Modern Business Demands Modern ITAM

November 16, 2023

By Bryan Blackburn, Product Marketing Manager – ServiceNow

The latest findings from ServiceNow’s annual IT asset management survey are out and reveal a significant turning point for ITAM. 450 IT leaders from across the world participated in this survey, which took place during July 2023. The ever-changing demands of business not only influence how organisations manage assets but also raise expectations for ITAM teams. These teams are now tasked with improving productivity, delivering visibility, and maximising the business value of technology assets.
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