Delivering the first ISO/IEC 19770-1 Practitioner Course

April 12, 2023

This blog is from Martin Thompson, the founder of the ITAM Forum.

At the end of March 2023 in Florida, the ITAM Forum held the first ISO/IEC 19770-1 Practitioner course.

This course is for anyone wanting to take either their own organization or their customer organization on a journey towards ISO/IEC 19770-1 certification. We developed this course in partnership with the BC Academy, the training arm of Brand Compliance (the auditor for the 19770-1 certification scheme).
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The ITAM Forum announces ISO/IEC 19770-1 Certification Patron Program

March 21, 2023

Swindon, UK, 21st March 2023: Less than one month after launching the world’s first ISO/IEC 19770-1 certification scheme for IT asset management, the ITAM Forum today announces a new program to help end-user organizations achieve ISO ITAM certification.

The ISO/IEC 19770-1 Certification Patron program showcases ITAM managed service providers best qualified to help organisations achieve ISO/IEC 19770-1 certification. The ITAM Forum has assessed each Certification Patron against set criteria, and these Patrons must also gain ISO/IEC 19770-1 certification – if they haven’t already – so they have first-hand knowledge of, and experience with, the certification process.
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Meet an ISO/IEC 19770-1 auditor

March 13, 2023

In February 2023, Brand Compliance, in collaboration with ITAM Forum, issued the world’s first, two certificates for ISO/IEC 19770-1. This is a management system standard that focuses on the management of IT assets. The standard offers an overview of the different categories of IT assets and views these categories in a process-based way.

Meet Yorick

Yorick Heijink is the Lead Auditor at Brand Compliance for ISO/IEC 19770-1, 9001 and 27001. Prior to becoming a certification auditor, Yorick was a Product Manager and Project Manager within the IT services and consulting sector.
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How to maximize stakeholder engagement

February 10, 2023

In our latest member-only webinar, our panel of ITAM experts focused on ITAM Power Skills, those soft skills ITAMers need to master to successfully elevate ITAM’s role and contribution within an organisation. The conversation largely focused on the ever-present challenge of stakeholder engagement. We explored angles such as:

  • building relationships with key stakeholders
  • influencing others
  • speaking effectively with the C-suite
  • translating ITAM speak into business speak
  • unearthing ITAM opportunities

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What do your stakeholders want?

January 23, 2023

This guest blog is from Shadi Khoshab – Global Director, ITAM and Software Sourcing Services – SoftwareOne

Who are my stakeholders?

As the ITAM professional within your organization, your success and impact depends on your relationship with different stakeholders. The most important groups you should be working with span from C-level functions (CIO, CFO, CPO, CSO) to procurement/sourcing teams, legal (internal or external), business owners, and technical staff (database administrators, infrastructure/virtualization managers, public cloud managers, application owners).
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