Welcome to the Change Makers podcast series, a joint production between the ITAM Forum and the ITAM Review. This podcast features ITAM leaders who share their stories, and their top tips, to help lift and progress the ITAM profession.
Ditch the ‘mine’ mentality
Eric Schuman has worked in IT/ITAM for 30 years, both in-house and as a consultant, and now heads up the ITAM practice at Cask. Eric’s team sees the ‘mine’ mentality quite a bit within organisations – lots of pocket areas that buy their own hardware and software and won’t relinquish this to a centralised asset management or procurement team. “This create a huge waste of corporate dollars. With this, you cannot get volume discounts, and you won’t know who needs what or when, etc.”
What more can ITAM do?
Rachel Ryan has worked in ITAM for more than 25. She is the First Vice President – Global Head of IT Asset Management at Danska Bank, an ITAM Forum Trustee, and her team won the ‘Project of the Year Award’ at the 2021 ITAM Review Excellence Award. “ITAM is so fundamental to so many parts of the business. You just need to get out there and see what more you can do and help with.”
Do you see your ITAM weaknesses?
Dennis Montanje has worked in ITAM for 20 years and leads the ITAM Forum’s Certification work stream. “You can achieve so much more with proper ITAM beyond license compliance. It all starts with adopting ISO 19770. By having organisations go through the conformity assessment and securing certification, the industry will start to see all that can be achieved and all the benefits ITAM brings.”
What problems do you want to solve?
Ben Strickland fell into ITAM close to 10 years ago. He’s a fan of ISO 19770 and the ISO ITAM Standards Committee. He’s also the recipient of the 2021 Professional of the Year award (ITAM Review Excellence Awards). What would he tell someone considering an ITAM role? “What opportunities do you see in front of you? Just start doing it.”
What was ITAM called in the 1980s?
Meet Sherry Irwin. Sherry has worked in ITAM for three decades and has volunteered with ISO for 11 years. She started her own ITAM consulting business in 1995 and the Canadian IT Users Group in 1992. Trailblazer? Category definer? Absolutely yes and so much more.
“You don’t need to be techy to do ITAM.”
Meet Justine McSweeney. She is the 2020 ITAM Review Excellence Award “Rising Star” winner. After 31 years with Volkswagen Financial Services (UK) and various roles, she entered the ITAM profession and hasn’t looked back.
The parallel between mixed martial arts and ITAM.
Meet Lance Giles. He leads the team that won the 2020 ITAM Review Excellence Award for “Implementation Team or Project of the Year”. Lance has worked on the vendor side, the publisher side, the end-user side and the consulting side. In his current role, he started an ITAM practice from the ground up.
“ITAM and ITSM are critical for any organisation.”
Meet Desiree Weiss, a SAP licensing specialist. Desiree won the “Specialist or Consultant of the Year Award” at the 2020 ITAM Review Excellence Awards. We spoke with Desiree about her passion for all things SAP and about her work in IT Procurement, Service Excellence and Service Management.