ROI & Reporting

January 31, 2024

Gaining investment for ITAM is essential, but delivering business value is equally as crucial. But, how do you deliver business value if you can’t secure investment? Once you have some level of buy-in for ITAM, no matter how small or big, or how mature (or immature) your ITAM practice is, demonstrating ROI is paramount to maintaining and growing your ITAM team and its strategic value.

We recently hosted a ITAM ROI & Reporting webinar with a panel of experts to get their tips on how to best report on ITAM ROI. Joining us were:

  • Jonas Jasinskas: Global Service Design Lead, Software Sourcing & Portfolio Management, SoftwareOne
  • Juliana Beauvais: Director, Product Marketing for IT and Enterprise Asset Management, ServiceNow
  • Russ Eicholtz: ITAM Principal Consultant, SHI International Corp.

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January 12, 2024

In the rapidly changing technological environment of today, AI has emerged as a hot topic in ITAM. The burning question on everyone’s mind is: Could AI be a game-changer for ITAM?

We recently hosted a “AI + ITAM” webinar where experts shared insights about AI’s potential and its challenges for ITAM. Hosted by the ITAM Review’s Rich Gibbons, we heard from:

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6 Collaborative Use Cases for FinOps and ITAM Teams

November 20, 2023

Author: Hayley Salyar from Snow Software (an ITAM Forum Patron)

This blog first appeared here on the Snow Software website.

Managing costs and resources efficiently has become paramount for organisations seeking to maintain competitiveness. Financial Operations (FinOps) and IT Asset Management are two distinct but interconnected fields that play a vital role in optimising costs and resources. This blog discusses crucial use cases, demonstrating how FinOps and ITAM collaboration can lead to streamlined processes and enhanced cost management.

These use cases are from the framework the FinOps Foundation established on how ITAM intersects with FinOps capabilities.

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How FinOps Empowers Organizations to Tame Costs and Drive Efficiency

November 9, 2023

Author: Sergio Molina is Head of Cloud – FinOps at Santander UK and an ITAM Forum Ambassador (FinOps)

FinOps is a recent function and the natural response to addressing the challenge of understanding the true costs associated with Cloud Technology. Cloud FinOps really stands for Financial Management and DevOps. We define Cloud FinOps as a set of practices that combine financial management and technical expertise to optimize cloud spending and align investments with business goals.

Speed is the key distinction between operating and building products in cloud technology, as opposed to the server-based and on-premises computing paradigm. Speed encompasses availability, deployment, acceleration and product growth, which inherently results in rapid cost fluctuations. And the main reason why the speed is different, is that you are not buying infrastructure or ‘objects’ to place within your organization’s Data Centre. You are buying the time of the technology element, the capacity.
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Bridging ITAM and FinOps for Success Today and in the Future

November 9, 2023

Author: Apurva Mahendra from Snow Software (an ITAM Forum Patron)

This blog first appeared here on the Snow Software website.

In today’s business landscape, companies are adopting a hybrid infrastructure model with the public cloud experiencing rapid growth. Spending on the public cloud is projected to increase by 21.7% to $597.3 billion in 2023, up from $491 billion in 2022.

In this hybrid reality, FinOps professionals are tasked to derive the business value of cloud and work with other parts of the business (engineering, finance, business teams, etc.) to collaborate on data-driven spending decisions.

The north star principle1 from the FinOps Foundation is, “Teams must collaborate.” Among those teams and personas are the ITAM leader and ITAM practitioner, and they lay the groundwork for a successful cloud cost program.
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Mastering modern SaaS management: challenges, strategies, and solutions

November 7, 2023

Author: Julien Kuijper
Global Product Manager, SoftwareOne (an ITAM Forum Patron)

This blog first appeared here on the SoftwareOne website.

Organisations face a multitude of challenges when it comes to managing their ever-expanding SaaS estate. These challenges can be categorised into two groups: those related to compliance and those associated with efficiency. To effectively address these challenges, organisations need a robust governance model that encompasses both.

Here, we answer some of the most frequently asked questions we receive about overcoming these challenges. Read more

Securing Your Digital World: Statistics for National Cybersecurity Awareness Month

October 26, 2023

Author: Mustafa Çelen
Software Asset Manager – Türk Telekom, ITAM Forum Ambassador – Infosecurity

October is National Cybersecurity Awareness Month, and there’s no better time to shed light on the critical importance of safeguarding our digital lives. As technology evolves, new cyber threats continue to emerge. In the last four years, Türkiye has witnessed an alarming rise in cybercrime. With 40.6 million people falling victim to 176 data breaches some of which had foreign origins. Globally, unauthorised access accounts for 43% of data breaches making it essential to comprehend the gravity of this threat. Read more

SAM + Cybersecurity can bridge the data gap

August 29, 2023

Author: Rebecca Horton
Managing Director and Business Lead, USU

Cross-functional collaboration between Cybersecurity and ITAM has never been more essential for risk management and to mitigate IT vulnerabilities.

Modern IT estates are complex and multifaceted. Organisations are transitioning to off-premises cloud landscapes and breaking systems into components in containers. With thousands of applications and services scattered across hundreds of providers, environments, and platforms, leading analysts see a double-digit growth of public cloud services (BPaaS, IaaS, PaaS, SaaS) and an increasing migration away from computing in an on-premises corporate network. Read more