What do your stakeholders want?

January 23, 2023

This guest blog is from Shadi Khoshab – Global Director, ITAM and Software Sourcing Services – SoftwareOne

Who are my stakeholders?

As the ITAM professional within your organization, your success and impact depends on your relationship with different stakeholders. The most important groups you should be working with span from C-level functions (CIO, CFO, CPO, CSO) to procurement/sourcing teams, legal (internal or external), business owners, and technical staff (database administrators, infrastructure/virtualization managers, public cloud managers, application owners).
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Thank you to the global ITAM community!

December 14, 2022

Who would have thought that when the ITAM Forum launched back in 2020, so much would be achieved within just two years! Much of this success is down to all of you, the global ITAM community. Thank you!

2022 has been a tremendous year for us, but we’re gearing up for 2023 to be even better with the introduction of the world’s first, globally-recognised and accepted ISO/IEC 19770-1 certification scheme. More information about the scheme is below, but we’d first like to shout about some of our other 2022 achievements. None of these would have been possible if it wasn’t for you…our members, trustees and patrons…and the world-wide ITAM community.
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How are you reimagining ITAM?

November 22, 2022

The ITAM Review and Snow Software (two ITAM Forum Patrons) just launched an ‘ITAM Reimagined’ podcast series, featuring four ITAM industry leaders:

  • Beth Kaminski – IT Asset Program Manager; Dart Container
  • David Mackenzie – Head of Service, Asset & Configuration Management; Giganet
  • Rick Sheffer – Global Head of Enterprise Asset Management; Wolters Kluwer
  • Brandon Smeets – Team Lead ICS User Services; Canon Production Printing

Not only are success strategies shared, but also discussed is how ITAM can be ‘reimagined’ into a strategic business partner position.
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“I love ITAM and working with asset managers.”

November 16, 2022

We recently had the pleasure of speaking with Eric Schuman who leads the ITAM practice at Cask. To say that Eric is an ITAM enthusiastic, is an understatement. He has a built-in, personal library of ITAM knowledge and skills gained through the past 30 years of working both in-house and as a consultant, and knowledge he’s absolutely willing to share. He loves speaking with asset managers so don’t be shy to reach out to Eric on LinkedIn or through the ITAM Forum.
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Is ITAM starting to move the needle? Findings from the 2022 Flexera ‘State of ITAM’ Report

November 8, 2022

Flexera (an ITAM Forum Patron) recently released the findings of its second annual Flexera State of ITAM Report. More than 500 IT executives from around the world – who manage and participate in ITAM, SAM and HAM processes in organizations of 1,000+ employees – participated in this survey. 59% came from the U.S.A. and 17% (the highest figure) from the Financial Services industry.
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How ITAM can contribute towards sustainability

October 28, 2022

In our latest members-only webinar, we looked at ITAM’s role in sustainability. How can ITAM contribute to an organisation’s ESG goals and reduce e-waste? With AJ Witt from the ITAM Review serving as host, we brought together a panel of ITAM and ITAD (IT Asset Disposition) experts to discuss this pressing topic.
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“Get out there, and see what more ITAM can do.”

October 26, 2022

If you’re looking for an ITAM mentor, you should look no further than Rachel Ryan, and we were thrilled to recently get a 20-minute slot in her busy calendar as First Vice President – Global Head of IT Asset Management at Danske Bank.

Rachel has more than 25 years of software, hardware, licensing and ITAM programme design and strategy experience. At Danske Bank, she manages a team responsible for all asset management activity. She is an ITAM Forum Trustee and a member of the judging panel at the SAM Awards Europe. In 2021, her team won the Project of the Year award at the ITAM Excellence Awards.
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The Third ‘C’ of FinOps: Centralized Team

October 20, 2022

This blog is from Dan Ortman, Director of FinOps Services, SoftwareONE (an ITAM Forum Patron). It was first published to the SoftwareOne website

Watch Dan’s Video: FinOps, an opportunity for ITAM


A cloud financial management or FinOps practice can maximize the value of the cloud. It is a collaborative discipline where all stakeholders take ownership of their cloud usage with support from a central best practices group.
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