HAM – the comeback king!

March 20, 2024

Hardware Asset Management (HAM) has been patiently waiting for the spotlight while SAM and FinOps have taken centre stage. However, with the pandemic, we started to see a revival in HAM as IT assets were distributed all around the globe. HAM is continuing to make a comeback thanks to two driving forces: the expanding scope of HAM and the digital employee experience.

We recently hosted a “HAM – the comeback king!” webinar with a panel of experts to learn how to reignite hardware asset management within organisations. Hosted by AJ Witt, we heard from:

  • Anne Watson: ITAM Solutions Architect, SHI International Corp.
  • Clint Lange: Director of Solutions Engineering, Iron Mountain
  • Michael Smith: Principal Product Manager for Hardware Asset Management, ServiceNow

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ITAM Forum Acquires The ITAM Review and LISA

March 18, 2024

By: Martin Thompson, Founder of the ITAM Forum

Today is a milestone for the ITAM industry and profession. The ITAM Forum has acquired the ITAM Review and LISA. Together, we’ll be able to create a strong, engaged, and passionate world-wide ITAM community that drives ITAM adoption and maturity. We’ll also help to shape and redefine ITAM for the future.
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ROI & Reporting

January 31, 2024

Gaining investment for ITAM is essential, but delivering business value is equally as crucial. But, how do you deliver business value if you can’t secure investment? Once you have some level of buy-in for ITAM, no matter how small or big, or how mature (or immature) your ITAM practice is, demonstrating ROI is paramount to maintaining and growing your ITAM team and its strategic value.

We recently hosted a ITAM ROI & Reporting webinar with a panel of experts to get their tips on how to best report on ITAM ROI. Joining us were:

  • Jonas Jasinskas: Global Service Design Lead, Software Sourcing & Portfolio Management, SoftwareOne
  • Juliana Beauvais: Director, Product Marketing for IT and Enterprise Asset Management, ServiceNow
  • Russ Eicholtz: ITAM Principal Consultant, SHI International Corp.

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AI + ITAM

January 12, 2024

In the rapidly changing technological environment of today, AI has emerged as a hot topic in ITAM. The burning question on everyone’s mind is: Could AI be a game-changer for ITAM?

We recently hosted a “AI + ITAM” webinar where experts shared insights about AI’s potential and its challenges for ITAM. Hosted by the ITAM Review’s Rich Gibbons, we heard from:

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6 Collaborative Use Cases for FinOps and ITAM Teams

November 20, 2023

Author: Hayley Salyar from Snow Software (an ITAM Forum Patron)

This blog first appeared here on the Snow Software website.

Managing costs and resources efficiently has become paramount for organisations seeking to maintain competitiveness. Financial Operations (FinOps) and IT Asset Management are two distinct but interconnected fields that play a vital role in optimising costs and resources. This blog discusses crucial use cases, demonstrating how FinOps and ITAM collaboration can lead to streamlined processes and enhanced cost management.

These use cases are from the framework the FinOps Foundation established on how ITAM intersects with FinOps capabilities.

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How FinOps Empowers Organizations to Tame Costs and Drive Efficiency

November 9, 2023

Author: Sergio Molina is Head of Cloud – FinOps at Santander UK and an ITAM Forum Ambassador (FinOps)

FinOps is a recent function and the natural response to addressing the challenge of understanding the true costs associated with Cloud Technology. Cloud FinOps really stands for Financial Management and DevOps. We define Cloud FinOps as a set of practices that combine financial management and technical expertise to optimize cloud spending and align investments with business goals.

Speed is the key distinction between operating and building products in cloud technology, as opposed to the server-based and on-premises computing paradigm. Speed encompasses availability, deployment, acceleration and product growth, which inherently results in rapid cost fluctuations. And the main reason why the speed is different, is that you are not buying infrastructure or ‘objects’ to place within your organization’s Data Centre. You are buying the time of the technology element, the capacity.
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Bridging ITAM and FinOps for Success Today and in the Future

November 9, 2023

Author: Apurva Mahendra from Snow Software (an ITAM Forum Patron)

This blog first appeared here on the Snow Software website.

In today’s business landscape, companies are adopting a hybrid infrastructure model with the public cloud experiencing rapid growth. Spending on the public cloud is projected to increase by 21.7% to $597.3 billion in 2023, up from $491 billion in 2022.

In this hybrid reality, FinOps professionals are tasked to derive the business value of cloud and work with other parts of the business (engineering, finance, business teams, etc.) to collaborate on data-driven spending decisions.

The north star principle1 from the FinOps Foundation is, “Teams must collaborate.” Among those teams and personas are the ITAM leader and ITAM practitioner, and they lay the groundwork for a successful cloud cost program.
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Mastering modern SaaS management: challenges, strategies, and solutions

November 7, 2023

Author: Julien Kuijper
Global Product Manager, SoftwareOne (an ITAM Forum Patron)

This blog first appeared here on the SoftwareOne website.

Organisations face a multitude of challenges when it comes to managing their ever-expanding SaaS estate. These challenges can be categorised into two groups: those related to compliance and those associated with efficiency. To effectively address these challenges, organisations need a robust governance model that encompasses both.

Here, we answer some of the most frequently asked questions we receive about overcoming these challenges. Read more