Modern Business Demands Modern ITAM

November 16, 2023

By Bryan Blackburn, Product Marketing Manager – ServiceNow

The latest findings from ServiceNow’s annual IT asset management survey are out and reveal a significant turning point for ITAM. 450 IT leaders from across the world participated in this survey, which took place during July 2023. The ever-changing demands of business not only influence how organisations manage assets but also raise expectations for ITAM teams. These teams are now tasked with improving productivity, delivering visibility, and maximising the business value of technology assets.
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How FinOps Empowers Organizations to Tame Costs and Drive Efficiency

November 9, 2023

Author: Sergio Molina is Head of Cloud – FinOps at Santander UK and an ITAM Forum Ambassador (FinOps)

FinOps is a recent function and the natural response to addressing the challenge of understanding the true costs associated with Cloud Technology. Cloud FinOps really stands for Financial Management and DevOps. We define Cloud FinOps as a set of practices that combine financial management and technical expertise to optimize cloud spending and align investments with business goals.

Speed is the key distinction between operating and building products in cloud technology, as opposed to the server-based and on-premises computing paradigm. Speed encompasses availability, deployment, acceleration and product growth, which inherently results in rapid cost fluctuations. And the main reason why the speed is different, is that you are not buying infrastructure or ‘objects’ to place within your organization’s Data Centre. You are buying the time of the technology element, the capacity.
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Bridging ITAM and FinOps for Success Today and in the Future

November 9, 2023

Author: Apurva Mahendra from Snow Software (an ITAM Forum Patron)

This blog first appeared here on the Snow Software website.

In today’s business landscape, companies are adopting a hybrid infrastructure model with the public cloud experiencing rapid growth. Spending on the public cloud is projected to increase by 21.7% to $597.3 billion in 2023, up from $491 billion in 2022.

In this hybrid reality, FinOps professionals are tasked to derive the business value of cloud and work with other parts of the business (engineering, finance, business teams, etc.) to collaborate on data-driven spending decisions.

The north star principle1 from the FinOps Foundation is, “Teams must collaborate.” Among those teams and personas are the ITAM leader and ITAM practitioner, and they lay the groundwork for a successful cloud cost program.
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The ITAM Forum announces ISO/IEC 19770-1 Certification Patron Program

March 21, 2023

Swindon, UK, 21st March 2023: Less than one month after launching the world’s first ISO/IEC 19770-1 certification scheme for IT asset management, the ITAM Forum today announces a new program to help end-user organizations achieve ISO ITAM certification.

The ISO/IEC 19770-1 Certification Patron program showcases ITAM managed service providers best qualified to help organisations achieve ISO/IEC 19770-1 certification. The ITAM Forum has assessed each Certification Patron against set criteria, and these Patrons must also gain ISO/IEC 19770-1 certification – if they haven’t already – so they have first-hand knowledge of, and experience with, the certification process.
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Meet an ISO/IEC 19770-1 auditor

March 13, 2023

In February 2023, Brand Compliance, in collaboration with ITAM Forum, issued the world’s first, two certificates for ISO/IEC 19770-1. This is a management system standard that focuses on the management of IT assets. The standard offers an overview of the different categories of IT assets and views these categories in a process-based way.

Meet Yorick

Yorick Heijink is the Lead Auditor at Brand Compliance for ISO/IEC 19770-1, 9001 and 27001. Prior to becoming a certification auditor, Yorick was a Product Manager and Project Manager within the IT services and consulting sector.
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How to maximize stakeholder engagement

February 10, 2023

In our latest member-only webinar, our panel of ITAM experts focused on ITAM Power Skills, those soft skills ITAMers need to master to successfully elevate ITAM’s role and contribution within an organisation. The conversation largely focused on the ever-present challenge of stakeholder engagement. We explored angles such as:

  • building relationships with key stakeholders
  • influencing others
  • speaking effectively with the C-suite
  • translating ITAM speak into business speak
  • unearthing ITAM opportunities

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