ITAM in the Automation Age
Automation has been a hot topic for many years but has become increasingly important (and possible) thanks to advances in tooling and the use of agentic AI.
Why will I learn?:
- Which ITAM processes are best suited to automation?
- To what extent is a human-in-the-loop beneficial?
- How will agentic AI change how we approach automation of ITAM processes and deliverables?
- How do we govern this? What happens when an automation produces undesirable results?
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Speaker
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AJ WittITAM Industry Analyst, The ITAM ForumAJ is an ITAM Industry Analyst at the ITAM Forum. He was previously a Software Asset Manager for Carnival UK, operators of the P&O & Cunard cruise lines. Coming from a background in IT Infrastructure, technical operations, IT Security & Compliance, AJ is well-placed to share his experience of how dynamic SAM teams can build mutually-beneficial stakeholder engagement.
