Identifying The Skills Needed To Effectively Manage All Technology
We often talk about the ITAM skills gap, but as an industry, we rarely define the core skills needed to succeed. This session will focus on the critical technical and soft skills all technology managers need, regardless of the type of technology they manage. By under-emphasising the importance of these skills, we’ve made it harder to close the gap. This webinar will break down the skills required to manage any asset lifecycle and discuss how technology managers can build a foundation that applies across all asset types.As the landscape of technology and business continues to evolve, the role of the IT Asset Manager is undergoing significant transformation. This panel discussion will delve into what the modern IT Asset Manager’s role entails and the essential skills needed to thrive in 2025 and beyond.
Panelists will share insights on emerging trends, including the integration of FinOps, cloud management, and AI, and how these developments influence the skill sets required for success. Attendees will learn about the importance of adaptability, soft skills, and continuous learning in navigating future challenges.
Join us for an engaging conversation that will equip you with the knowledge to enhance your capabilities and prepare for the future of IT asset management.
Sponsors:
This event is brought to you by The ITAM Forum, Cascade Asset Management, Noventiq, and SHI. When you register for this event, your data will be supplied to all parties for the purposes of delivering the event and post- event follow up. More details about how we use your data can be found in our privacy policy.
Speakers
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Kelly YipITAM Thought Leader and Advisor, ITAM ForumKelly has worked in the SAM/ITAM industry for 10+ years and has considerable experience with Microsoft and broad experience with IBM and Oracle. She has spent the last few years focusing on bringing value to organisations, typically in the form of cost optimisation/cost avoidance and good ITAM practices. She has also been heavily involved with online course creation and delivery. With a passion for value, Kelly is always keen to ensure organisations maximise the value of their IT software assets and believes that training & enablement plays a key role in driving this.
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Neil Peters-MichaudPresident, Cascade Asset Management
Neil Peters-Michaud is the co-founder and President of Cascade Asset Management, a subsidiary of Sage Sustainable Electronics. He founded Cascade in 1999 on the principles of providing safe and secure technology disposition services while minimizing environmental risk through responsible practices. His company publishes the acclaimed annual IT Asset Disposition Benchmarking Report. A graduate of the University of Wisconsin with both a BS and MBA, Neil previously worked with environmental NGOs and in state government. He is a frequent presenter at industry events and is regarded as a trusted voice dedicated to advancing knowledge in IT asset management and sustainability.
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Ryan HardcastlePrincipal Consultant ITAM, Noventiq Northern Europe
Seasoned IT Asset & Configuration Manager with a 18+ year track record of delivering innovative solutions across diverse industries. Proven ability to lead teams, optimize technology investments, and mitigate risks. Skilled in hands-on technical problem-solving and data-driven decision-making, delivering high-quality solutions that align with business objectives.
Top skills: IT Asset Management, Software Asset Management, FinOps, Flexera One, Flexera SaaS Manager
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Tyrone HowlandSr. ITAM Consultant, SHI
Tyrone Howland is a seasoned ITAM Consultant with 15 years of experience in Licensing and IT Asset Management. Currently with SHI International UK, he began his career at Microsoft and became a SAM & Licensing Subject Matter Expert for Microsoft UK. Tyrone has served as both an auditor and an internal SAM Manager for a Fortune 500 company. An IAITAM-certified professional, he is passionate about Artificial Intelligence, mentoring, and advancing ITAM beyond traditional methods.
