Certificaton Feedback Blog

Call for Feedback: Shaping the Future of ITAM Personal Certification

January 28, 2025

We’re excited to share an initiative that could change how we approach careers in IT Asset Management. Certifications have been a cornerstone of professional development, but they tend to stop at the basics. Whether you’ve been in ITAM for six months or 25 years, the certification landscape doesn’t reflect your experience, progression, or the specific path you’ve taken in the industry.

It’s time to build something better—a personal certification programme that evolves with you, recognises your expertise, and offers clear and meaningful career pathways.

Read more

HAM - the comeback king

HAM – the comeback king!

March 20, 2024

Hardware Asset Management (HAM) has been patiently waiting for the spotlight while SAM and FinOps have taken centre stage. However, with the pandemic, we started to see a revival in HAM as IT assets were distributed all around the globe. HAM is continuing to make a comeback thanks to two driving forces: the expanding scope of HAM and the digital employee experience.

We recently hosted a “HAM – the comeback king!” webinar with a panel of experts to learn how to reignite hardware asset management within organisations. Hosted by AJ Witt, we heard from:

  • Anne Watson: ITAM Solutions Architect, SHI International Corp.
  • Clint Lange: Director of Solutions Engineering, Iron Mountain
  • Michael Smith: Principal Product Manager for Hardware Asset Management, ServiceNow

Read more

ROI & Reporting

ROI & Reporting

January 31, 2024

Gaining investment for ITAM is essential, but delivering business value is equally as crucial. But, how do you deliver business value if you can’t secure investment? Once you have some level of buy-in for ITAM, no matter how small or big, or how mature (or immature) your ITAM practice is, demonstrating ROI is paramount to maintaining and growing your ITAM team and its strategic value.

We recently hosted a ITAM ROI & Reporting webinar with a panel of experts to get their tips on how to best report on ITAM ROI. Joining us were:

  • Jonas Jasinskas: Global Service Design Lead, Software Sourcing & Portfolio Management, SoftwareOne
  • Juliana Beauvais: Director, Product Marketing for IT and Enterprise Asset Management, ServiceNow
  • Russ Eicholtz: ITAM Principal Consultant, SHI International Corp.

Read more

AI + ITAM 12.01.23

AI + ITAM

January 12, 2024

In the rapidly changing technological environment of today, AI has emerged as a hot topic in ITAM. The burning question on everyone’s mind is: Could AI be a game-changer for ITAM?

We recently hosted a “AI + ITAM” webinar where experts shared insights about AI’s potential and its challenges for ITAM. Hosted by the ITAM Review’s Rich Gibbons, we heard from:

Read more

Mastering modern SaaS management_ challenges, strategies, and solutions

Mastering modern SaaS management: challenges, strategies, and solutions

November 7, 2023

Author: Julien Kuijper
Global Product Manager, SoftwareOne (an ITAM Forum Patron)

This blog first appeared here on the SoftwareOne website.

Organisations face a multitude of challenges when it comes to managing their ever-expanding SaaS estate. These challenges can be categorised into two groups: those related to compliance and those associated with efficiency. To effectively address these challenges, organisations need a robust governance model that encompasses both.

Here, we answer some of the most frequently asked questions we receive about overcoming these challenges. Read more

Statistics for National Cybersecurity Awareness Month

Securing Your Digital World: Statistics for National Cybersecurity Awareness Month

October 26, 2023

Author: Mustafa Çelen
Software Asset Manager – Türk Telekom, ITAM Forum Ambassador – Infosecurity

October is National Cybersecurity Awareness Month, and there’s no better time to shed light on the critical importance of safeguarding our digital lives. As technology evolves, new cyber threats continue to emerge. In the last four years, Türkiye has witnessed an alarming rise in cybercrime. With 40.6 million people falling victim to 176 data breaches some of which had foreign origins. Globally, unauthorised access accounts for 43% of data breaches making it essential to comprehend the gravity of this threat. Read more

FinOps & ITAM

ITAM & FinOps. How it works in real life

September 18, 2023

You may not have noticed, but everyone’s talking about FinOps. The so-called “ITAM of the cloud” is on every ITAM practitioner’s mind right now. The question isn’t, “does ITAM need to get involved with FinOps?”, but, most importantly (away from the books, pundits, and webinars), “what does this look like in real life?”.

We recently hosted a webinar, FinOps + ITAM: How it works in ‘real life’, to find the answer this question. The event, hosted by the ITAM Review’s Rich Gibbons, tapped the knowledge of a global panel of ITAM & FinOps Certified Practitioners:

  • George Arezina, ITAM & FinOps Consultant, and SAM & SaaS Trusted Advisor
  • Ron Brill, Chairman; Anglepoint
  • Salome Hugo, Head of Enterprise ITAM; FNB South Africa
  • Sergio Molina, Cloud FinOps and Digital Transformation Lead; financial services company
  • Wuming Zhang, Lead Cloud Architect; Helvetia Versicherungen Schweiz

Read more

Convergence of SAM and Cybersecurity can bridge the data gap

SAM + Cybersecurity can bridge the data gap

August 29, 2023

Author: Rebecca Horton
Managing Director and Business Lead, USU

Cross-functional collaboration between Cybersecurity and ITAM has never been more essential for risk management and to mitigate IT vulnerabilities.

Modern IT estates are complex and multifaceted. Organisations are transitioning to off-premises cloud landscapes and breaking systems into components in containers. With thousands of applications and services scattered across hundreds of providers, environments, and platforms, leading analysts see a double-digit growth of public cloud services (BPaaS, IaaS, PaaS, SaaS) and an increasing migration away from computing in an on-premises corporate network. Read more