Author: Keiren Tilbrook
Head of Business & Data Analysis, The Mastermind Group
The ITAM function typically sits between business and IT operations, which can be an uncomfortable place. Worst case is where the ITAM team becomes isolated with a foot in neither camp. Best case is where the team engages with – and has the respect of – all teams involved in IT asset lifecycles. So how do ITAM teams achieve this? I interviewed IT asset managers in three of our biggest and best customers to find out.
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