ROI & Reporting

January 31, 2024

Gaining investment for ITAM is essential, but delivering business value is equally as crucial. But, how do you deliver business value if you can’t secure investment? Once you have some level of buy-in for ITAM, no matter how small or big, or how mature (or immature) your ITAM practice is, demonstrating ROI is paramount to maintaining and growing your ITAM team and its strategic value.

We recently hosted a ITAM ROI & Reporting webinar with a panel of experts to get their tips on how to best report on ITAM ROI. Joining us were:

  • Jonas Jasinskas: Global Service Design Lead, Software Sourcing & Portfolio Management, SoftwareOne
  • Juliana Beauvais: Director, Product Marketing for IT and Enterprise Asset Management, ServiceNow
  • Russ Eicholtz: ITAM Principal Consultant, SHI International Corp.

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January 12, 2024

In the rapidly changing technological environment of today, AI has emerged as a hot topic in ITAM. The burning question on everyone’s mind is: Could AI be a game-changer for ITAM?

We recently hosted a “AI + ITAM” webinar where experts shared insights about AI’s potential and its challenges for ITAM. Hosted by the ITAM Review’s Rich Gibbons, we heard from:

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Mastering modern SaaS management: challenges, strategies, and solutions

November 7, 2023

Author: Julien Kuijper
Global Product Manager, SoftwareOne (an ITAM Forum Patron)

This blog first appeared here on the SoftwareOne website.

Organisations face a multitude of challenges when it comes to managing their ever-expanding SaaS estate. These challenges can be categorised into two groups: those related to compliance and those associated with efficiency. To effectively address these challenges, organisations need a robust governance model that encompasses both.

Here, we answer some of the most frequently asked questions we receive about overcoming these challenges. Read more

Securing Your Digital World: Statistics for National Cybersecurity Awareness Month

October 26, 2023

Author: Mustafa Çelen
Software Asset Manager – Türk Telekom, ITAM Forum Ambassador – Infosecurity

October is National Cybersecurity Awareness Month, and there’s no better time to shed light on the critical importance of safeguarding our digital lives. As technology evolves, new cyber threats continue to emerge. In the last four years, Türkiye has witnessed an alarming rise in cybercrime. With 40.6 million people falling victim to 176 data breaches some of which had foreign origins. Globally, unauthorised access accounts for 43% of data breaches making it essential to comprehend the gravity of this threat. Read more

SAM + Cybersecurity can bridge the data gap

August 29, 2023

Author: Rebecca Horton
Managing Director and Business Lead, USU

Cross-functional collaboration between Cybersecurity and ITAM has never been more essential for risk management and to mitigate IT vulnerabilities.

Modern IT estates are complex and multifaceted. Organisations are transitioning to off-premises cloud landscapes and breaking systems into components in containers. With thousands of applications and services scattered across hundreds of providers, environments, and platforms, leading analysts see a double-digit growth of public cloud services (BPaaS, IaaS, PaaS, SaaS) and an increasing migration away from computing in an on-premises corporate network. Read more

Organisationally savvy IT asset management

August 18, 2023

Author: Keiren Tilbrook
Head of Business & Data Analysis, The Mastermind Group

The ITAM function typically sits between business and IT operations, which can be an uncomfortable place. Worst case is where the ITAM team becomes isolated with a foot in neither camp. Best case is where the team engages with – and has the respect of – all teams involved in IT asset lifecycles. So how do ITAM teams achieve this? I interviewed IT asset managers in three of our biggest and best customers to find out.
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